Reference

Terms That Shape Your Account

On cazaprice, open your account and we will show the terms that apply to live baccarat, slot rooms, and sportsbook markets in one place.

Indonesia termsDANA, OVO, GoPay, QRISMobile and desktopLocal-law access

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How Our Terms Work in Indonesia

cazaprice Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We write these terms to set the account rules before you move funds or open a table. They cover who can create an account, how one account maps to one name, how deposits through DANA, OVO, GoPay, and QRIS are matched, and when we can ask

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for a fresh check before a withdrawal moves forward. If your name, phone number, or payment reference does not line up, we may pause the request until the details match. The same policy applies on mobile browser and desktop, so the terms you read on a
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phone are the same ones you follow later on a larger screen. For live baccarat, slots, and sportsbook markets, every action sits under the same terms page, and access is available only where local law permits. If the law in your area does not allow access,
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we do not extend the account. We also keep a simple change record so you can see what we asked for and why.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK US DIRECT

Where to Ask About Terms

When you have a Terms & Conditions question, we keep the contact paths simple. Use live chat if you need a quick reading on an account step, send email if you need a written trail, or open the help form from your account if the request is tied to a wallet check. We answer in English and simple Indonesian during stated hours, and we keep the same channels open on mobile browser and desktop.

Team online

Live Chat

Open live chat from the help chip in your account if you want a quick answer on an account step, payment match, or term wording. We keep that channel open 10:00-22:00 WIB.

Email Request

Send a written request to [email protected] when you need a copy of a term, a correction to account details, or a record of a prior request. Add your account email so we can find it.

Account Form

Use Settings > Help > Terms request inside mobile browser or desktop if the case needs account history attached. That route is useful when you want us to check a wallet name, device change, or consent record.

DATA AND ACCESS

How We Handle Your Data

This policy area covers how we store the details needed to run your account safely and answer disputes.

Data Match

We match your account name, phone number, and payment reference before we let a sensitive step move ahead. If one field is off, we may ask you to correct it through support first.

Cookie Session

Browser cookies keep the same session alive on mobile browser and desktop, so you do not need to start over each time. If you clear them on a shared device, expect one more login check.

Account Lock

If the password is reused, the device changes suddenly, or the login trail looks unusual, we can pause the account until you confirm the activity. That keeps the terms tied to the right holder.

Record Retention

We keep chat logs, payment references, and change requests only for the period needed to handle disputes, corrections, and legal duty. When the retention period ends, we remove or anonymise the file.

Change Request

To change your phone number, email address, or wallet name, send the request through live chat, email, or the account form. We may ask for a new check before we update the profile.

Local Law Check

If local law changes or does not permit access, we may restrict the account, even after you have opened it. We will direct you to support so you know what can happen next.

Questions About Access and Changes

These are the questions we hear most when you read the page before opening an account or making a change. We keep the answers tied to the exact account step, the device you use, and the payment name that appears on the transfer. If the law in your area changes, the terms on this page still control access only where local law permits.

You accept them by checking the consent box during account creation and finishing the first login on the same name and phone number. If you return later, the current page still controls your access.

Yes, but it must remain one account under one identity. You can move between mobile browser and desktop, and we may ask for another check if the device or wallet changes.

We may pause the deposit or the next withdrawal until the account name matches the DANA, OVO, GoPay, or QRIS record. That keeps the payment trail clear for both sides.

We keep account details, chat records, and payment references so we can process requests, correct mistakes, and settle disputes. We do not keep them longer than needed for that purpose.

Send the request through live chat, email, or the account form, and include the exact detail you want changed. We may ask for a fresh check before we update the record.

We can pause access if the terms are broken, if a login looks risky, or if local law does not permit the account to stay open. We will point you to support for the next step.

Terms That Shape Your Account

Where to Ask About Terms

Live Chat

Email Request

Account Form

How We Handle Your Data

Data Match

Cookie Session

Account Lock

Record Retention

Change Request

Local Law Check

Questions About Access and Changes

01 How do I accept the terms?

02 Can I use one account on phone and desktop?

03 What if my DANA or QRIS name does not match?

04 How do you use my data under these terms?

05 How can I ask for a change to my details?

06 When can you stop access?

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