Reference

Privacy Policy for Your cazaprice Account

Q: How can I contact you about privacy?

Use privacy@cazaprice.com, the WhatsApp number in your account, or the Privacy Request form inside your profile. We answer between 09:00 and 21:00 WIB daily, and we may confirm your registered details first.

When you open an account from Surabaya on Android Chrome or desktop Chrome, we set out what we collect, why we keep it, and how you can ask…

Data CollectionCookiesAccount AccessLocal Law

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How This Policy Applies In Indonesia

cazaprice Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies when you browse our pages, open an account, add funds, request a withdrawal, or contact support for a data change. We may collect your name, email, phone number, device type, IP address, browser language, session cookies, and wallet references from DANA, OVO, GoPay,

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or QRIS. We use that data to verify identity, keep the account secure, and answer requests that depend on local law. We do not sell your personal data. We may share limited records with payment processors, hosting partners, and customer service tools so they can complete
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a request or protect the account trail. If a record needs to be corrected, you can contact us from the same email or phone number on file, and we will check the request against the stored record before we change anything. Retention periods follow local legal
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and accounting needs.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Send Privacy Requests

The fastest path is email, because it lets us trace the exact record tied to your account. You can also message us on WhatsApp from the number on your profile, or send a request through the in-account form on Android, iPhone, or desktop. We answer between 09:00 and 21:00 WIB daily, and we may ask you to confirm your registered email or wallet reference before we change anything.

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Email

Send requests to [email protected] with your registered email, phone number, and the change you want. We use those details to match the right account and keep the request tied to the policy record.

Message the number listed in your account from 09:00-21:00 WIB. We may ask for your masked wallet reference, last login device, or a screenshot so we can verify the request before we act.

In-account form

Open Help in your profile on Android, iPhone, or desktop and choose Privacy Request. That keeps the request linked to the same login, which helps us correct, export, or delete data under the policy.

HANDLING RULES

How We Handle Data And Requests

Use this section when you want to see how we keep privacy work practical. We tie requests to the same email, phone number, and device trail you used on the account so…

Collection

We collect only the details needed to run the account record: name, contact points, login device, IP address, browser language, and payment references from DANA, OVO, GoPay, or QRIS when you use them.

Cookies

Session cookies keep you signed in, remember your language choice, and stop repeated logins on Chrome or Safari. You can clear them in your browser settings, but the session may need to be checked again.

Security

Password hashes, device checks, and login alerts help us spot unusual access. If you change phones or browsers, we may ask you to confirm the registered email or phone before we update the account record.

Retention

We keep transaction and support records only as long as local law, tax, and dispute handling require. After that, we archive or remove what is no longer needed, while keeping lawful audit records separate from live access.

Access

If you want a copy of your data, send a request from the registered contact details and tell us which account fields you want included. We will return what local law allows and explain any redactions.

Changes

Corrections start with proof that links back to your account, such as the same email, phone number, or wallet reference. Once matched, we update the relevant fields and confirm the result through the channel you used.

Questions About Our Privacy Policy

These are the questions we hear when you want to check what we keep, how long we keep it, and which channel to use for a change. We keep the answers direct so you can act from Android, iPhone, or desktop without waiting for a long form. Access and any requested change depend on local law and are available only where local law permits.

We usually record your name, contact details, device type, IP address, browser language, and the login trail tied to your session. If you use DANA, OVO, GoPay, or QRIS, we may also keep the reference data needed to match the request.

Reference data helps us connect a deposit or withdrawal to the correct account, reduce mismatches, and answer correction requests. We only keep the fields needed for that match, plus any records required by local law.

Yes. Send the request from your registered email or phone number and tell us what you want included. We will share the data allowed by local law and explain any parts we cannot release.

Open the in-account form or contact us on WhatsApp, then provide the wrong field and the right replacement. We may ask for a matching login or wallet reference before we update the record.

We keep active account and transaction records only for the period needed to run the account, answer disputes, and meet legal duties. After that, we archive or remove what no longer needs to stay live.

Use [email protected], the WhatsApp number in your account, or the Privacy Request form inside your profile. We answer between 09:00 and 21:00 WIB daily, and we may confirm your registered details first.

Privacy Policy for Your cazaprice Account

Where To Send Privacy Requests

Email

WhatsApp

In-account form

How We Handle Data And Requests

Collection

Cookies

Security

Retention

Access

Changes

Questions About Our Privacy Policy

01 What data do you collect when I open an account?

02 Why do you keep my payment references?

03 Can I ask for a copy of my data?

04 How do I correct wrong account details?

05 How long do you keep my data?

06 How can I contact you about privacy?

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